Company

Location

San Jose, CA

Industries

Security

IoT

Cloud

User Type

Consumer

Experiences

Mobile

Web

Impact

↑ 150k subscribers

↑ 1 million in revenue

↑ 10x improved usability

Awards

AV-Comparatives

TechRadar Editor's Choice

Popular Science

PC World

PC Magazine

MOBILE PAYMENTS

Payment Experiences

BY

JONATHAN BOWMAN

Company

NETGEAR

Year

2019

Role

Product Designer

Overview

This case study covers designing a complex pay system using Salesforce via Apple and Android's native pay wallets.

The Problem

NETGEAR never had in-app purchases but desperately needed an experience that allowed users to make purchases that enhanced their WiFi speed and reliability. It was my job to design the pay experience from end-to-end.

The Fix

Build a responsive and adaptive experience that handles payments across GPay and Apple Pay for subscription-based add-ons.

Seated Action Wells in Desktop Products

Crossfunctional Collaboration